Close the Sales Loop – Track Offers from Distribution, All the Way to the Check
The "powerful, yet easy-to-use" mentality that Fishbowl brought to email marketing is the same recipe used to develop Offer Manager. Just point-and-click to create a variety of offer types, from percentage-off to BOGO promotions.
Easily distribute offers through email and social media, using Fishbowl's Enterprise solution. When customers redeem offers, the system uses your existing POS to validate the code, apply the discount, and create a record of the transaction.
You Create an Offer
Log into Fishbowl's Offer Manager software from any computer with an internet connection. In just a few clicks, select offer type, specify restrictions, and publish to the POS. The entire process takes less than 10 minutes and requires no technical expertise.
You Distribute the Offer
Offer Manager is fully integrated with Fishbowl's Enterprise solution. Incorporate offer codes in email messages, or spread them across social networks like Facebook and Twitter. Even use Offer Manager to track traditional media. Add numeric codes to TV and radio, QR codes to outdoor and POS displays, and barcodes for print.
The Guest Redeems the Offer
The customer presents a offer to the server, who scans the barcode or types the alpha-numeric series into the POS. Within seconds, Offer Manager's validates the unique offer code. If the offer clears
all restrictions, the discount is taken from the customer's check.
The System Captures All Data
When an offer is redeemed, the system captures check-level detail of the transaction, directly from the existing POS. That detail is then appended to the redeeming customer's record in your database. The information may then be used to create guest segments and generate analytics.
